KENYA GENERAL INFORMATION
Top Africa Safaris ltd is a tour operator company who's
PRIME AIM is to offer tour operator services in the whole
of East Africa by taking you to the region's prolific wildlife
ensuring that they live the way the nature indented. We arrange
safaris for people with a passion for wildlife, cultural
heritage, adventure and exploration. Walking with camels,
tracking with tribes, photographing Mountain Gorillas, climbing
Africa's highest mountains moving with the migration in a
private tented game camps and game lodges, honeymoon or romantic
safaris, self drive safaris, historical safaris, rail transport
safaris, golf holiday safaris, photographic specialised safaris,
bird watching safaris, camping safaris, walking safaris,
desert safaris, cruise and scuba dives safaris, water rafting
safaris, biking safaris and horse riding safaris, if these
are your dreams we can turn them into reality 100%.
The information contained in Top Africa Safaris website
and any other material like our booklets is for the purpose
of communicating prices and availability, it should therefore
not be regarded as an offer in any case, purely as an invitation
to treat. The prices shown on this website are valid at the
time of input, however we reserve the right to change our
prices or other details at any time and without any notice.
However, once a holiday has been paid for we will guarantee
the price, unless it is subsequently affected by Government
action or other influences beyond the control of Top Africa
Safaris. Prices may go up or down. Our sales consultants
will confirm the correct price or advise of any amendments
before the booking is confirmed.
Whilst we constantly strive to achieve the highest standard
of accuracy - we cannot be held responsible for any of the
content contained within this website. We do strongly advise
you to check all details relating to your holiday accommodation
or safari arrangements at the time of booking.
KENYA FAST FACTS
FULL
NAME : Republic
of Kenya (formerly
British East
Africa) |
CAPITAL
: Nairobi
|
INDEPENDENCE
: 12 December 1963 |
TIME
: GMT
+3 hours |
POPULATION
: 28,808,658
(estimated July 1999) |
AREA
: 582,650
km2 (569,25 km2 land; 13,400 km2 water) |
CURRENCY
: Kenyan Shilling
(KSh) |
PRESIDENT
: Mwai Kibaki |
PUBLIC
HOLIDAYS
New Year's Day 1 January
Good Friday (varies)
Easter Monday (varies)
Labour Day 1 May
Madaraka Day 1 June
Moi Day 10 October
Kenyatta Day 20 October
Independence Day 12 December
Christmas Day 25 December
Boxing Day 26 December
|
LANGUAGE
AND CULTURE OF KENYA
LANGUAGE |
The
national language is Swahili (Kiswahili) although
English is spoken throughout. Kenyans involved in
the tourist trade speak English; however it is good
to have a working knowledge of Swahili. In total
there are 42 ethnic languages in Kenya .
|
USEFUL KISWAHILI PHRASES |
Welcome |
Karibu |
Goodbye |
Kwaheri |
Thank you |
Asante |
You're welcome |
Karibu |
Yes |
Ndiyo |
No |
Hapana |
How are you? |
Habari? |
I'm fine, thanks? |
Nzuri |
Is this the way to . . .? |
Hii njia ya . . .? |
CULTURE |
There are more than 70 tribal groups among the
Africans in Kenya . Differences between many of them
are blurred - western cultural values are becoming
more deep-seated and traditional values are disintegrating.
There are many other tribes in Kenya ; these include
Kikuyu, Luhia, Luo and Kikamba as well as a plethora
of minor tribal tongues |
TRAVEL
BORDER POSTS |
The major crossing point between Kenya and Tanzania
is at Namanga, which is open 24 hours a day. Other
crossings include Lunga Lunga and Taveta. The Ethiopian
border post of Moyale is becoming increasingly dangerous
because of civil fighting.The border was closed for
a while but has now reopened. For those with four-wheel
drive vehicles, a more adventurous route to the west
near Lake Turkana is quite popular. Ask the locals
for advice before trying this route. There is no border
post on either side of the border crossing so you'll
have to get your visa stamped in Nairobi . Malaba and
Busimia are the main Ugandan border posts. At present
there are no overland crossings with Somalia and Sudan
as it is not safe to cross unless part of a refugee
convoy.
|
RAIL AND BUS |
Rail is a safe, reliable form of public transport.
Passenger services run from Mombasa to Malaba via Voi,
Nairobi , Nakuru and Eldoret. It is essential to book
tickets two to three days in advance. Kenya has a good
network of buses, as well as matatus (minibuses) and
share-taxis, but none are very safe as drivers tend
to overload and speed, and horrific accidents are reported
regularly. Where possible, rail travel should be the
chosen means of transport. Private 18-seater buses
offer shuttle services connecting Nairobi and Mombasa
with Arusha and Moshi in Tanzania , which are more
expensive, but more comfortable and safer.
|
AIRPORTS |
Kenya
has two main points of entry by air, Jomo Kenyatta
Airport , in Nairobi and Moi International Airport
in Mombasa Domestic
and international air services operate between these
major airports:
Jomo Kenyatta International, Nairobi (NBO) and Moi International,
Mombasa (MBA)
|
NOTE: that
departure tax (US$ 20) is paid when you leave. For
local flights this is KSh100 and US$20 for international
flights (not payable in KSh). A number of airlines
operate between Nairobi , Mombasa , Kisumu, Nanyuki,
Malindi, Lamu and the national parks/reserves of
Amboseli, Masai Mara and Samburu.
|
ROADS |
There
are 63,800 km of highways in Kenya , 8,863 km of
which are paved. Roads are generally in good condition,
but have deteriorated and some stretches are very
unsafe. The A104 running from Mombasa to Malaba via
Nairobi is a heavy truck route. High speed and unpredictable
local driving habits are daily hazards on Kenyan
roads. Roads in the north and north-east are predominantly
dirt roads and in the rainy season are only navigable
by four-wheel drive vehicles. Your national driving
license is accepted, with an English translation
if necessary. Driving is on the left side of the
road. As fuel shortages can occur, it is best to
fill your tanks before leaving a major town.
|
CUSTOMS. |
| |
Any
reasonable volume of personal belongings can be imported
together with cameras and any amount of film. Visitors
are restricted to duty free items of 200 cigarettes
and one litter bottle of spirit. |
PASSPORTS
AND VISAS
ENTRY REQUIREMENTS
(As at January 2005)
|
IMPORTANT
NOTE:
This
is a guide only – please check
with your nearest Kenyan Consulate for up to date
information.
All visitors are required to carry a passport that is valid for six months beyond
the intended length of stay. There should be sufficient blank pages for entry
stamps upon arrival. It is the responsibility to be in possession of a valid
passport and visa. We will not be held responsible for loss, delay or any inconvenience
that may occur as a result of the passport or Visa not being produced for any
travel
|
It is advisable that you consult your
local High Commission regarding visa requirements.
Nationals of the following countries do require visas
for a tourist stay of 30 days: |
South Africa, Austria, Switzerland,
Belgium, Canada, Denmark, Finland, France, Netherlands,
Luxembourg, Norway, Germany, Spain, Italy, Japan, Australia,
Republic of Ireland, New Zealand, United States and
United Kingdom.
|
Nationals of some countries may obtain
visas upon arrival. Check with the Kenyan Consulate
beforehand. Those wishing to enter Kenya on business
or for longer than 30 days should obtain a visa from
their nearest Kenyan Consulate.
|
REQUIREMENTS FOR THIS ARE |
» |
Visa application form, |
» |
Business letter (for business visa), |
» |
One passport photograph, |
» |
Proof of sufficient funds and onward travel / return
ticket. |
» |
Proof of ability to return to country of residence. |
Tourist visas cost about US$50 and are
valid for 30 days. |
ACCOMMODATION
Accommodation
is based on two persons sharing a twin room/tent.
Where applicable rooms with private baths are provided
while on safari. Single rooms are available at an
additional cost but cannot be guaranteed since they
are scare even if paid for. Where this occurs an
appropriate refund will be made direct to the client.
Hotels, lodges and Camps where named, are as an indication
of category and rooms may be reserved at a similar
hotel, lodge and camps. Most safari lodges vary in
size and style, and are built to blend in with the
local environment. Accommodation tends to be of rondavel
or banda type, with a lounge, central dining and
bar in single unit hotels. Do not be misled by the
term “tented
accommodation” – these tends to be luxurious insect-proof
tents and are usually permanently pitched on concrete
bases, often including en suite bathrooms with flush
toilets. These are very popular and give the visitor
the true experience of being close to nature without
the inconvenience and discomfort that can be associated
with camping in the open. In the towns, cheaper hotels
are definitely avoidable. Prices for higher range hotels
vary according to season. Note that although prices
may be quoted in US$, payment in local currency is
the accepted norm. Campsites in national parks and
game reserves tend to be very basic, with running water,
but only pit toilets. It is strongly recommended that
you reserve all your accommodation as far in advance
as possible as availability is often at a premium,
especially in peak season |
HEALTH
REQUIREMENTS
Everyone
entering Kenya must be in possession of a valid International
Certificate of Vaccination against yellow fever.
It is imperative that you obtain malaria prophylactics
before entering Kenya . When purchasing these, please
tell your doctor or pharmacist that you intend visiting
Kenya . It is important to note that the Kenyan authorities
have banned the use of chloroquine combinations as
prophylaxis, and instead recommend the use of either
mefloquine (Lariam/Mefliam) or doxycycline. Start
your course at least one week before entering Kenya
and continue taking the pills for six weeks after
leaving the country. If you suffer from side effects,
try taking your malaria prophylactics at night, after
dinner. Precautionary measures that you can take to
prevent contact with mosquitoes are: sleeping under
a bed net or in room/tent with mosquito proofing (remember
to keep the flaps zipped at all times), spraying your
accommodation with insecticide, making use of a mosquito
repelling lotion or stick and wearing long sleeve clothes,
trousers and socks when outside at night. Immunisation
against typhoid, tetanus, tuberculosis, polio, & meningococcal
meningitis are recommended.
MALARIA
If you're travelling to a malaria area, you'll need
to take the following precautions:
Apply insect repellent to exposed skin - recommended
repellents contain 20%-35% DEET, and there are a number
of brands on the market.
Wear long-sleeved clothing and long pants if you're
outdoors at night.
Use a mosquito net if your tent or room isn't screened
or air-conditioned; and spray insecticide or burn a
mosquito coil before going to bed.
Take the malaria tablets recommended for the region
you're travelling to, and keep taking them until the
course is complete.
British Airways Travel Clinics provide a comprehensive
malaria avoidance programme. You can also visit www.malaria.org.za .
If you come down with flu-like symptoms either during,
or within four to six weeks after, your visit to a
malaria area, seek a doctor's advice immediately.
HEALTH
PRECAUTIONS
Besides
malaria, there are other insect-borne diseases such
as dengue and sleeping sickness. However, these are
less common and using the same precautions as you
would against mosquito bites, namely long-sleeved clothes
and trousers, repellents and mosquito nets, will help
prevent them.
In
countries where drinking water isn't properly regulated,
stick to bottled or boiled water and avoid tap water,
water fountains and ice cubes. Ask your travel consultant
about the safety of drinking water in the areas you'll
be visiting.
Use
common sense when it comes to food and beverages. If
you're unsure of their origin, don't touch them.
If
you're walking, it's best to wear shoes at all times.
AIDS
is rife throughout Africa , so if you're planning to
have intimate contact with the locals always use condoms
to reduce the risk of HIV and other sexually transmitted
diseases.
Avoid
handling strange animals, especially monkeys, dogs and
cats.
Avoid
swimming in stagnant water.
The
Centre for Disease Control (CDC) recommends the following
vaccines. See your doctor at least 4-6 weeks before your
trip to allow time for them to take effect:
Hepatitis
A or immune globulin (IG)
Hepatitis
B if you might be exposed to blood (for example, health-care
workers), have sexual contact with the local population,
stay longer than 6
months, or be exposed through medical treatment
Rabies,
if you come into direct contact with wild or domestic
animals
Typhoid,
particularly if you are visiting developing countries
Booster
doses for tetanus-diphtheria, measles and a one-time
dose of polio vaccine for adults, as neededA
yellow fever vaccination certificate may be required
for entry into certain African countries, particularly
if you are coming from a country in tropical South
America or elsewhere in Sub-Saharan Africa. However,
there is no risk for of yellow fever in Southern
Africa. |
MEDICAL
SERVICES
Medical
services in Kenya are good in urban areas and in
the vicinity of game parks and beaches, but are limited
elsewhere. Doctors and hospitals often require immediate
cash payment, but usually accept major credit cards.
It is advisable to secure medical cover on your medical
insurance before arriving in the country. Note that
major hotels have contracts with physicians and dentists.
Visitors are however advised to bring along supplies
of specialised medication they may require. Otherwise,
medicine may be purchased at pharmacies and emergency
pharmacies are open all night.
AFRICA
AIR RESCUE ( AAR ) ACTION TOURIST COVER.
The
company provides rescue and evacuation by air and road
within EAST AFRICA ONLY. The rescue and evacuation by air
and road is at the time of safari only and for only those
clients who have bought and PAID in full any trip worth
US$ 150.00 or more. The cover does not include in HOSPITAL
BILLS, OVERSEAS COVER and it is ONLY applicable when the
clients are on a safari with TOP AFRICA SAFARIS. No any
other time is the cover applicable WHATSOEVER. The cover
is ONLY for RESIDENTS and NON-RESIDENTS. |
SAFETY |
Travel in Kenya is generally entirely safe; however,
there are the occasional regional ethnic skirmishes.
You are advised to remain informed as to the situation
in areas to which you plan to travel, particularly
remote parts and borders. Ugandan, Somalian and Sudanese
bandits rove their borders with Kenya . Violent cross-border
attacks and cattle raids occur, so it is best to avoid
the border regions. Border crossings into Somalia and
Sudan are strongly discouraged. Petty crime and theft
occurs in some of the urban areas, so be vigilant and
keep valuables concealed. Security within the parks
is quite good, but never leave possessions unattended.
It is always better to travel in a large group.
GENERAL SAFETY TIPS
If you're on a guided tour, your chances of encountering
problems are minimal - tour operators make it their
business to know the areas they travel to so you
are never at any undue risk.
If
you're travelling alone, keep up-to-date with local
news so you know about potential "hot
spots". www.africanews.org carries
top stories from most of Africa 's local newspapers,
and is updated daily.
Get a local perspective - ask someone where you're
staying to give you a run-down on any unsafe areas,
and codes of dress and behaviour.
As with anywhere in the world, when you're in a
city err on the side of caution. Don't openly carry
valuables. If you must carry your passport and money,
keep them in a buttoned-down pocket or well-concealed
on your person.
Driving in Africa can often be a pretty adventurous
undertaking. In many countries, and particularly
in rural areas, roads are often poorly maintained
and it's not unusual to come across large domestic
animals such as sheep and cattle. The best advice:
stay alert, use your seatbelts and avoid travelling
at night.
Avoid deserted areas, particularly at night. If
you're in a car, try and park in well-lit populated
areas; always keep it locked - even when you're in
it; and don't leave valuables where they can be seen.
If you're thinking of hitchhiking, you'll need to
understand the high risks involved. It is often exciting,
always potentially dangerous - particularly in around
urban centres or after dark - and isn't advised if
safety is a priority.
The best advice for security when you travel: simply
stay aware of what's going on around you. If you
do this, you have a good chance of enjoying a problem-free
holiday.
SAFETY
ON SAFARI
All reserves have a set of rules that you
need to follow to ensure your safety. Many of the animals
you'll come across, particularly lion, hippo, elephant
and buffalo, are dangerous. Stay in your car and keep
a reasonable distance - especially with elephant -
in case you need to beat a hasty retreat!
Africa
has its fair share of poisonous snakes - though
they are rarely encountered and, when they are,
will more often than not try to get away as quickly
as possible. However, if you plan on doing any
walking, take along boots, socks and long trousers
as a precautionary measure (which also helps with
ticks) - and always look where you're going. Avoid
swimming in rivers that have hippos and crocodiles.
NOTE: In keeping with international
tourist standard centres visitors are advised not
to leave any valuables in their hotels room when
they go out but to make sure they use the safe
deposit boxes, which are available in most of hotels
and lodges. |
|
WATER |
While water in major towns is chlorinated and relatively
safe to drink, there are frequent breakdowns and this
can lead to mild to serious abdominal upsets for first
time African travellers. Rather stick to sealed bottled
water, which is available from most hotels and lodges,
and which is highly advised for the first few weeks
of your stay. Do not use ice cubes or eat rare meat,
raw seafood or dairy products. Avoid roadside stands
and street vendors and only eat well-cooked foods while
they are still hot and fruits that can be peeled without
contamination. |
WEATHER
Because the weather in Africa is often
upredictable - the rains can sometimes be heavy one
season, sometimes they can fail altogether - this information
is a rough guideline only
SEASONS AND CLIMATE
Summer from December to March and winter from July to
September, with long rains from March to May and short
rains between November and December. |
Kenya is divided by the equator and
enjoys a tropical climate. It is hot and humid at the
coast, temperate inland and very dry in the north and
north-eastern parts of the country. The hottest time
is in February and March and the coldest in July and
August. |
THE AVERAGE ANNUAL TEMPERATURES IN THE
MAIN AREAS ARE |
Mombasa
(along the coasta strip) |
Max
30ºC, Min 22ºC |
Nairobi
: |
Max
25ºC, Min 13ºC |
North
Plainlands : |
Max
34ºC, Min 23ºC |
The long rains occur from April to June
and short rains from October to December. Rainfall
is sometimes heavy and tends to fall in the afternoon
and evenings. |
WHAT TO PACK |
Generally, casual comfortable clothing
is suitable throughout the year. The most practical
items to pack for safari are: |
» |
Khaki, green, beige and neutral colours |
» |
Blouses and shirts with long sleeves
(even in summer, they will protect you from the sun
and from mosquitoes) |
» |
T shirts |
» |
Shorts or a light skirt |
» |
Jeans or safari trousers for evenings
and cooler days |
» |
Some hotels and country clubs require
gentlemen to wear a jacket and tie and women to be
suitably attired for dinner |
» |
A jacket and sweater are recommended
for early morning and evening game drives |
» |
Swimwear and beach apparel |
» |
Comfortable walking shoes |
» |
Sun block, sunglasses, hat, insect
repellent, moisturiser and lip salve are all essentials |
Good quality, locally made clothing
and shoes for safaris are available in Nairobi and
Mombasa shops at reasonable prices. |
If you are travelling with an organised
safari, it is important to check what your weight limit
is. Generally you will need to restrict your luggage
to 10-12 kg (packed in a soft bag) plus a reasonable
amount of camera equipment.
Prescription medications: make sure you have enough
to last during your trip, as well as a copy of the prescription(s)
Over-the-counter anti-diarrhoea medicine (just in
case!) if you think you'll have trouble finding a pharmacy
on your trip
Visa or MasterCard credit card and/or travellers cheques
- Diners and American Express are not always accepted.
Keep travel documents in a
safe place - many airlines no longer resubmit lost tickets and require a police
affidavit if you want to avoid paying the full fare for their replacement. |
WHEN TO EXPLORE
Kenya
is a year round destination with excellent game viewing.
One of Kenya 's greatest attractions is the annual
wildebeest migration between Serengeti National Park
in Tanzania and Masai Mara National Reserve in Kenya
. This takes place between July and October. Traditional
peak season is January to March as this is when the
weather is hot and dry and most comfortable for travelling.
This is a good time for bird viewing on the Rift
Valley lakes. Game viewing at perennial water holes
is also good at this time. April – June
and October – December are less popular times for visiting
Kenya as these are the rainy seasons and flooding often
occurs. However, it is usually possible to get around
easily during these times and the rains do not hinder
visibility at all. |
PHOTOGRAPHY.
Films are available at most game lodges in the country including
the remote areas but stocks are usually small and of the
common sizes brands. You are advised therefore to purchase
enough films from your nearby centre before you start the
tour. Cities of Nairobi and Mombasa have supplies of the
normal types of films. Visitors are kindly advised that it
is an offence to photograph Kenya 's head of state, military
installations, policemen in uniforms extra as a general
rule elsewhere, visitors are strongly advised to seek permission
before taking anyone's photograph.
PHOTOGRAPHY
ON TOUR
Top
Africa Safaris reserves the right to take photographs during
the operation of any tour or part thereof, and to use resulting
photographs for promotional purposes. By booking a reservation
with Top Africa Safaris, tour members agree to allow their
image to be used in such photographs; tour members who
prefer that their image not to be used are asked
to identify themselves to their tour escort at the commencement
of their tour.
TESTIMONIES
Top
Africa Safaris reserves the right to print in its promotional
material any good experience that client (s) has expressed
either by noting in visitors book or by e-mailing to register
appreciation after super service. By expressing satisfaction
to Top Africa Safaris, the client (s) agree to allow their
testimony to be used in marketing and promotional material
and may be asked by other prospect client (s) of Top Africa
Safaris to share with them direct their experience with
Top Africa Safaris since their contact will be displayed
in the said marketing material, clients are requested to
do the needful ALL TIME in this regard. Clients
who prefer their testimonies not to be used are free to
do so by identifying
themselves.
CURRENCY
The unit of currency is the Kenya Shilling (KSh),
which is divided into 100 cents. Notes are in KSh1000,
500, 200, 100, 50, 20 and 10. Coins are KSH1, and 50,
10 and 5 cents. |
BASIC COSTS
EXCHANGE RATE |
The exchange rate is in your favour. Generally,
you will find that fine cuisine, wine and entertainment
cost a fraction of the tariff charged by equivalent
establishments elsewhere in the world. The price of
a beer starts at KSh35. A traditional meal will cost
about KSh150, while you can expect to pay about KSh500-1000
for a more classy meal. Petrol costs about KSh35 per
litre. A roll of 36-exposure print film will cost about
KSh200. |
|
BANKS |
Banking
hours: Mon – Fri 09:00 – 14:00
First Sat of each month 09:00 – 11:00 |
National and international banks have branches in
Mombasa , Nairobi , Kisumu, Thika, Eldoret, Kericho
and Nyeri and in most other major towns. Banks in Mombasa
and the coastal areas open and close half an hour earlier.
Banks and bureaux de change at international airports
are open 24 hours a day |
|
CREDIT CARDS |
All major credit cards widely accepted are MasterCard,
Euro card, Visa and Japan Card Beauro. |
TIPPING |
This is not required but, unlike in some other African
countries, is not forbidden either. Most hotels include
a 10% service charge on the bill. If the service charge
has not been included a KSh100 tip is usual, although
the amount is entirely at the visitor's discretion.
Bear in mind that salaries in East Africa tend to be
very low, and that people working in service industries
rely on tips to supplement their wages. On safari you
should tip your driver, cook and guide. These people
do not earn very much so you should tip as much as
you feel you can, about KSh 200 per employee per day
is about right, but of course this depends on you and
how happy you were with your service. |
SOUVENIRS
As in most African countries, there is a huge range
of cheap souvenirs to be purchased along the roadside.
These are handmade, but mass produced so always check
the quality before buying. Materials include ebony,
soapstone and ivory. Note that it is illegal to export
products that contain any elements of elephant, rhino
or sea turtle. Tribal souvenirs are available, including
Maasai beaded jewellery, chondas (woven sisal baskets)
and natural or decorated calabashes (dried gourds).
Bright sarongs (kangas or kikois) make good wearable
souvenirs. If you are after quality artwork, it is
probably wisest to look in galleries and shops that
deal in it, rather than buying on the black market. |
ELECTRICITY
Voltage in Kenya is 220 to 240AC. An adaptor will be necessary
which operate on 110 to 12-AC
RESERVATION
AND PAYMENT
You
will be invoiced upon making a reservation and then payment
becomes due. Your tour will be confirmed ONLY on reception
of a deposit of a minimum of 30% per
person of the total tour costs and which is non-refundable.
The balance not later than the 12.00 hours ( noon ) of
60 days before the tour begins. If your reservation is
made within 60 days of departure, the entire cost of the
trip must be paid at the time of confirmation. The transfer
bank details shall be given out promptly after making the
reservation and payment becoming due. All abroad bank charges
incurred in sending the payment to Top Africa Safaris account
is entirely the responsibility of the clients. Notwithstanding
any prior confirmation arrangements, the right is reserved
not to execute tours if payment has not been received in
accordance with the foregoing.
SUPPLIMENT
Christmas and Easter supplements are charged on Christmas
eve, Christmas day, boxing day, New years eve, Easter Monday,
Good Friday and Saturday.
ABROAD PAYMENT RECEIPT RECEPTION
Receipt acts as a universal and of paramount evidence of
any business transaction and for ASSURANCE to our clients
reception of exact services as stipulated in our current
web site and booklets you will be issued a receipt upon reception
of your payment in each of the stages by means of either
e-mail attachment after the receipt is prepared and scanned
or can be send to you as a hard copy through your postal
address. You are therefore required to advise in which of
the two methods would be suitable for you to receive your
receipt promptly at the time of the safari payment. It is
the duty of the client to keep all the receipts safely until
the time of departure of the safari and should produce them
at the time of departure or at any other time of the entire
safari. Notwithstanding any prior confirmation arrangements,
the right is reserved not to execute tours if the receipts
are not produced when requested for in accordance with the
foregoing.
RATES
The rates include all expenses in connection with vehicle
and driver for the itinerary as set out. Hotel accommodation
with full board table d'hote meals whilst on safari unless
otherwise stated. Air cost for charter flights indicated
are included in the costs. In the event of the change of
value of the Kenya shilling by more than 5% (five percent)
by way of devaluation or a currency fluctuation the company
may at its discretion increase the specified rates proportionally
by the amount of such devaluation and with effect from the
date of devaluation. All government hotel taxes, hotel services
charges, game and bird walks as applicable to the itinerary
are inclusive. All entry fees except where these are specifically
quoted separately in the price list are included. Not included
are any departure taxes, visas, gratuities, (other than service
charges) beverages, laundry and other such things of personal
expenses.
PAYMENT
We
believe that since we are dealing with clients from every
corner of the globe we should provide different methods of
payment to cater up for the payment needs for all. With that
connection please select the best method that you would like
to use while sending the money into our company.
E-GOLD
For e-gold users we are one of the few of the East Africa
tour operator companies which accept payment through e-gold
system and we request you to make payment through our e-gold
number as displayed in our web site.
E-BULLIAN
For e-bullian users we are one of the few of the East Africa
tour operator companies which accept payment through e-bullian
system and we request you to make payment through our e-bullian
number as displayed in our web site.
CREDIT CARD PAYMENT. Payment can be done in major credit cards namely visa card,
MasterCard , Japan card Bureau (JCB). For those who wish
to pay by credit card are advised to fill the provided card
payment form as displayed.
SWIFT TRANSFER PAYMENT
Those
who wishe to pay by means of swift transfer the bank account
details will be give once the request is received.
TRANSFER CHARGES
In all case we are not reliable for any bank charges imposed
by the either banks.
TRANSPORTATION
Transportation in all our vehicles will be provided according
to the route and number of clients. The right is reserved
to employ the services of sub contractors. Always an English
driver guides is guaranteed while other language speaking
guide or driver guide could be provided on request. In the
event of a fully professional courier required an extra charge
would be applicable. It is your responsibility to be in possession
of a valid passport and visa. Once we will not be held responsible
for loss, delay or any inconvenience that may occur as a
result of the passport or Visa not being produced for any
travel.
ALTERATIONS
TOURS
The company reserves the right to alter the arrangements
of the route or cancel the operation of a scheduled tour
should conditions necessitate. It also reserves the right
to decline to accept or retain any person as a member of
any tour at any time and to pass on to tour members any expenditures
or losses caused by delays or events beyond its control,
in the event an equitable amount will be refunded. In this
case Top Africa Safaris reserves the right to decide the
equitable amount for the refund.
CLAIMS AND REFUNDS
Except
for verifiable extenuating circumstances, refunds are not
made for any missed tour services. For verifiable claims
to be considered, they must be received in writing within
15 days of the termination of the tour and be accompanied
by supporting documentation and/or a statement from the
Tour Operating Company verifying the claim. Any adjustment
considered will be based on the actual cost of the services
involved and not on a per diem basis. Adjustments will
not be made for unused sightseeing trips or meals. Top
Africa Safaris will not accept any liability for any claims
that are not received within 15 days of the termination
of your tour. In the event where Top Africa Safaris was
involved direct, it should be reported to the local representative
with 48 hours after the tour and everything would be done
to resolve satisfactory.
AGENT'S RESPONSIBILITY
The agent's liability for its own negligence shall be limited
to the tour price and the agent shall not in any event be
liable for consequential indirect losses. The tour member
accepts and consents to ALL risks involved with the tour.
CANCELLATION
In
the event of cancellation a notice of which must be given
in writing. Apart from the deposit a refund shall be done
minus the charges for the reservations that have been processed,
cancellation fees imposed by hotels, lodges, camps, transporters
and any other relevant expenses. Therefore any booking
cancelled or reduced in number within 60 and 30 days from
the noon (12.00 hours) of the date of commencement of the
tour, a cancellation fee of 50% of the total land arrangements
will be charged and a charge of 100% if the cancellation
is made or reduced in number within 30 and 0 (zero) days
from the noon (12.00) of the date of tour commencement.
LIABILITY
A. The
company is insured against legal liabilities arising
from any injuries which might be received by passangers
whilst in it vehicles.
B.
The company and its agents act only as agents of the passengers
in all matters relating to hotel, lodge, camps accommodation,
tours, transport extra and shall not be liable for injury,
delay, loss or damage arising from any clause and in any
manner, however except when the passenger is being carried
in transport owned by the company.
C.
The company's liability to passengers carried in its own
vehicle is governed by the a appropriate laws of the country
in which the tour takes place and no any other country and
all claims are subject to the jurisdiction of the courts
of the country in which the action arises. However, the company
accepts no responsibility for any person's illness, injury,
loss or damages from any cause whatsoever.
D.
The company reserves the right to employ sub contractors
for all or part from the services agreed to be supplied.
Whilst every care is taken, the company shall not
be held responsible for loss or damage to baggage. It is
therefore advisable to effect a separate baggage insurance.
All expeditions involve an element of personal risk and
at times can be of a hazardous nature. Expedition members
must accept this risk. We are not liable for any loss,
damage, injury, expensive delay, or inconvenience caused
to you or to your baggage as a result, whether directly
or indirectly, or any matter of whatever nature, which
is outside our control. All participants are advised to
take an insurance policy to cover personal accident, medical
expenses and all belongings.
E.
(i) In the event that any claim is made against the Travel
Agent or Tour Operator in respect of any loss or damage
occasioned by the breach of contract, negligence or other
fault of the company, the company shall be liable to indemnity
the Travel Agent or the Tour Operator (as the case may
be) in the Court of the of the country in which the action
arises and under the law of the same country if the Travel
Agent or the Tour Operator (as the case may be) has submitted
to the jurisdiction of the said Court.
(ii)
In respect of any such claim as mentioned in sub clause
(i) of this clause the company shall be under no liability
whatsoever or however arising other than the liability expressly
assumed in this clause.
(ii)
For the purpose of this clause, the company shall be deemed
to include its servants and agents and shall be deemed to
contract on its own behalf each such servant and agent. RISK AND INSURANCE
The
hazards of travelling as any country may inevitably give
rise to some risks and dangers including, inter alia, those
inherent in travel be boat, train road vehicle aircraft
or other means, the forces of nature, and accident or other
means of rapid evacuation or medical facilities. In certain
cases these risks and dangers may lead to death, injury,
delay, loss damage or change of itinerary. Top Africa Safaris
does not undertake to provide medical care, except the emergency
evacuation by air and road within EAST AFRICA ONLY. The rescue
and evacuation by air and road is at the time of safari only
and for only those clients who have bought and PAID in full
any trip worth US$ 150.00 or more. The cover does not include
in HOSPITAL BILLS, OVERSEAS COVER and it is ONLY applicable
when the clients are on a safari with TOP AFRICA SAFARIS.
No any other time is the cover applicable WHATSOEVER. The
cover is ONLY for RESIDENTS and NON-RESIDENTS. Clients are
therefore STRONGLY advised to take out their OWN ADEQUATE
insurance against such risks.
|
|